Privacy Policy

Laflora.ae operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial information: Credit card, debit card, and financial account numbers, payment card information, and transaction details.
  • Account information: Username, password, security questions, preferences, and settings.
  • Transaction information: Items you view, cart contents, wishlists, purchases, returns, and past transactions.
  • Device and Usage information: Information about your device, browser, IP address, and how you interact with the Services.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To Provide and Improve the Services: To fulfill your orders, process payments, arrange for shipping, manage your account, and create a customized shopping experience.
  • Marketing and Advertising: To send marketing communications and show you online advertisements for products or services.
  • Security and Fraud Prevention: To authenticate your account, provide a secure payment experience, and detect fraudulent activity.
  • Communication: To provide customer support and maintain our business relationship with you.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, such as:

  • Service Providers: With our e-commerce platform providers, vendors, and third parties who perform services on our behalf (e.g., payment processing, fulfillment, and shipping).
  • Business Partners: With partners to provide marketing services, subject to your consent where required.
  • Legal Obligations: In connection with business transactions or to comply with legal requests.

Strict Policy Regarding Payment Details:

  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • http://www.laflora.ae will not pass any debit/credit card details to third parties.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

http://www.laflora.ae is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Our inclusion of such links does not imply any endorsement of the content on such platforms. We encourage you to review the privacy and security policies of any third-party sites you visit.

Security and Retention

http://www.laflora.ae takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However http://www.laflora.ae (website) cannot guarantee the security of any information that is disclosed online.

We retain your personal information only as long as necessary to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Delete: Request that we delete your personal information.
  • Right to Correct: Request correction of inaccurate information.
  • Communication Preferences: You may opt out of promotional emails by using the unsubscribe link in our communications.

To exercise these rights, please contact us using the details below. We will not discriminate against you for exercising your privacy rights.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in. When we do so, we rely on recognized transfer mechanisms to ensure your data is protected according to applicable standards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

If you have questions about our privacy practices or would like to exercise your rights, please contact us at:

Email: contact@laflora.ae
Address: 93 24B Street, ABA AVENUE, AL QUOZ, AL QUOZ INDUSTRIAL AREA, Dubai, DU, 0, AE